PURE Spa - Lothian Road, Edinburgh Reviews
138 Lothian Road, Edinburgh, Scotland, EH3 9BG
Check availability and book onlineReviews are written by customers after their visit.
454 reviews
Did not honour booking and have not refunded payment. They emailed to say that despite the booking they didn’t actually have any availability. They said they would refund the £91 paid and that it would be received within 5 working days. 13 days later, no refund and no response to a chaser email.
Gel Nails Manicure
I booked, and paid for, this appointment online, which was accepted by the system. Approximately one hour before the appointment I got a phone call to tell me that they were over booked and so my appointment would be cancelled and that they would contact me again to rearrange.
It has now been a week and I have still had no contact or refund.
*ratings for atmosphere and cleanliness are listed as being average because the system would not let me progress without inputting a response.
Relaxing Massage
my nail technician was great, patient in removing gel and reapplying.
Manicure
Contact
Discover
99c3c23a-a791-4174-b818-1c2db403ac77