Salon was lovely, staff friendly but the experience was awful. Wax burned me, therapist didn't seem able to use it properly as she kept getting it stuck. Patchy wax and lumps of wax left on afterwards. Very unpleasant and unprofessional unfortunately
lovely and friendly staff, fab wee spa. Issue is treatwell for refunds as didnt get one of the treatments at Spa, the how to and where to go for refunds isnt ideal, doesnt allow you to refund easily.
Wasn’t impressed with my manicure - I think maybe it was end of the day and the esthetician was a bit rushed. It happens but I decided to email them back with pics and they kindly offered a complimentary manicure - definitely happy the second time!!!