my experience at PURE Spa Silverburn, was excellent located within silverburn but on its own. The beauty therapist was very proffesional and excellent at her job. i also enjoyed an infra-red sauna, which i think could have been bigger, as if there was 3 people they would not fit in it, 2 regular size people only would fit in it. over all i would highly recommend PURE Spa.
I purchased the 2 for 1 Top to Toe Spa Day package yet the whole thing was over in less than 90 minutes.
On a positive note my friend had a few problems getting to the spa and they rescheduled her sessions so she didn't miss out.
On a less positive note the therapist didn't tell me anything about the Elemis products used during the facial or why she was using them and the hot stone massage was only shoulders, neck and back.
Overall it didn't meet my expectations and I don't think it was terrific value for money.
Quite pricey compared with local salons however good location and an excellent relaxation and chill out spot after a days shopping. My facial was good and my skin felt really nice afterwards however I got an extremely hard sell on the products the therapist was using throughout the facial to the point where I felt that I had actually paid for a presentation on the products! This was quite disappointing and I felt a bit cheated!
The eyelash and eyebrow treatment was fantastic. Cannot remember the therapists name who did this however she was fantastic - even remembering where I worked from me visiting before (and that was the first time I had been in). This therapist also did my waxing and again, was very very good. She made sure I was completely happy with the hair removal before I left.
I found the menu system quite confusing...this could just be me though! Would be interested in hearing what others thought!
All in all, I was hoping to find a new salon/spa which I could get all of my treatments done at once and while I will still go for some, I will continue with my local salon for my facials who don't try and make sure I leave with all of the products! Sorry, but I don't respond well to a hard sell!
Therapist was excellent, had hot stone massage, paraffin wax wrap for feet, elemis facial and scalp massage. Top to Toe 2 for 1 deal is excellent value and you can relax in candlelit room afterwards with a juice or fruit tea. Definitely recommend it after a day's shopping!
This was my first visit to the PURE Spa at Silverburn, although I have used the one in Edinburgh several times. I found the staff friendly and knowledgeable without being too pushy with the products (I hate the hard sell you get in some places!) and I really liked the ambiance of the place. My friend liked it too! I'd recommend PURE to anyone looking for somewhere a bit different and not too expensive.