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Venue rating

4.7

63 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value
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Pure Massage Fenwick
Pure Massage Fenwick
Fenwick Bond Street,
63 New Bond Street, London, W1S 1RJ
United Kingdom

Massage & Therapy Centre

Pure Massage Fenwick
Fenwick Bond Street,
63 New Bond Street, London, W1S 1RJ
United Kingdom

Opening hours

Mon - Wed 11:30 am - 8:00 pm
Thur 10:15 am - 8:00 pm
Fri - Sat 11:30 am - 8:00 pm
Sun 12:15 pm - 6:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • eVouchers not accepted

    If you purchase an eVoucher you will need to book with the venue directly.

Pure Massage Fenwick part of Pure Massage

Pure Massage's Mayfair branch is located within Fenwick's on New Bond Street.

Passionate about massage and having been part of the industry for over ten years, their ethos has always been to offer outstanding treatments to customers while developing massage training programmes for students and therapists throughout the UK.

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Comments

Reviews (written by customers after their visit)

4.7

Chain rating

Based on 63 reviews

5 stars 44
4 stars 19
3 stars 0
2 stars 0
1 star 0
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Deep Tissue Massage (20)
  • Face Massage (2)
  • Foot Massage (2)
  • Pregnancy Massage (4)
  • Therapeutic Massage (31)
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Verified review Visited February 2017
Posted 1 week ago
I had a Deep Tissue Back massage and have awarded it 5 stars.

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Verified review Visited February 2017
Posted 2 weeks ago
A thorough and tailored deep tissue massage in a relaxing setting. There is some traffic noise from outside, but on the whole the room is relaxing and peaceful. Elvira asked me the right questions beforehand about what i wanted from the massage, and a bit about me - my lifestyle, exercise regime and any injuries. She gave me a great massage, the right pressure and focused on the areas i wanted her to work on.

They were running slightly late because of previous clients arriving late. I appreciated that she didn't want to cut those massages short. It would've been good if the other staff members at Fenwicks were able to provide more service for the massage customers - to give them the form to complete and offer water etc.

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Verified review Visited December 2016
Posted 1 month ago
I had a Deep Tissue Back massage and have awarded it 5 stars.

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Verified review Visited November 2016
Posted 1 month ago
It was a great massage experience!

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Verified review Visited December 2016
Posted 1 month ago
45 minutes of heaven and total relaxation. I can't recommend Pure Massage enough.

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Verified review Visited December 2016
Posted 2 months ago
In week 13/14 of my pregnancy, and thought I had been handling everything really well despite a few bumps along the way. Turns out I have been subconsciously collecting anxious thoughts, and it all came to the surface today. I very rarely book massages, but I booked with Paulina for the first time, and she was so friendly, so supportive, and everything was so perfect. I can't wait to go back and see her again! A real find.
I thought 30 mins may not be enough, but it was just brilliant. She really saved the day.

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Verified review Visited December 2016
Posted 2 months ago
I had a pregnancy massage with Paulina, who was very warm, friendly and attentive. She also gave me some good tips afterwards on things that I can do to help release some of the tension I was having in my back. The room was clean and the massage was relaxing. I would definitely go back!

I also contacted Pure Massage earlier on in the day to let them know that I would be running late and they were very understanding and provided clear instructions on how to find Pure Massage within Fenwicks.

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Verified review Visited November 2016
Posted 2 months ago
Excellent!

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Verified review Visited November 2016
Posted 2 months ago
The therapeutic massage was very good, staff was very attentive. A very relaxing experience, would come back again.

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Verified review Visited November 2016
Posted 2 months ago
Excellent

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Verified review Visited October 2016
Posted 3 months ago
Amazing deep tissue massage!

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Verified review Visited October 2016
Posted 3 months ago
A very attentive and focused massage with good feedback from the therapist afterwards which was useful to understand where the tension lies in my shoulders.

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Verified review Visited September 2016
Posted 4 months ago
Wonderful!

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Verified review Visited October 2016
Posted 4 months ago
It was a very good massage experience. Would definitely recommend it

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Verified review Visited October 2016
Posted 4 months ago
Had an amazing deep tissue massage (highly recommend it!) and an all-over lovely visit! Only thing is that, unless my friend had previously visited and could tell me where to go, it would not have been easy to find (FYI, go to Personal Shopping on the top floor and sit down on one of the chairs in the reception, they will come and find you there).

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Verified review Visited October 2016
Posted 4 months ago
Surprisingly difficult to locate in the store - none of the staff I asked were able to point me in the right direction. Strange. So, allow plenty of time to locate it!

The massage was nice, and what I needed at the end of a tough week. Not the best ever, but perfectly pleasant and strong and well priced for the area where some other places are much more expensive. So for the money, I would definitely recommend it.

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Verified review Visited September 2016
Posted 4 months ago
I think Ola gives the best massage. She is attentive and listens to your requirements.

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Verified review Visited May 2016
Posted 4 months ago
The therapeutic massage was great. In fact, I had multiple types of massages at this venue before and they were very good in general

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Verified review Visited September 2016
Posted 4 months ago
I had a therapeutic massage at this venue and really enjoyed it. The staff was attentive and I felt very relaxed after the treatment.

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Verified review Visited August 2016
Posted 5 months ago
I had a therapeutic massage at this venue and really enjoyed it. The staff was attentive, I enjoyed full relaxation from the treatment. Would definitely recommend it!

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