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Venue rating

4.5

22 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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Pure Massage Fenwick
Pure Massage Fenwick
63 New Bond Street,
London, W1S 1RJ
United Kingdom

Massage & Therapy Centre

Pure Massage Fenwick
63 New Bond Street,
London, W1S 1RJ
United Kingdom

Opening hours

Mon - Wed 11:00 am - 7:00 pm
Thur 10:15 am - 8:00 pm
Fri - Sat 11:00 am - 7:00 pm
Sun 12:15 pm - 5:30 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Pure Massage Fenwick part of Pure Massage

Pure Massage's Mayfair branch is located within Fenwick's on New Bond Street.

Passionate about massage and having been part of the industry for over ten years, their ethos has always been to offer outstanding treatments to customers while developing massage training programmes for students and therapists throughout the UK.

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Comments

Reviews (written by customers after their visit)

4.5

Chain rating

Based on 22 reviews

5 stars 13
4 stars 9
3 stars 0
2 stars 0
1 star 0
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Deep Tissue Massage (2)
  • Face Massage (2)
  • Foot Massage (2)
  • Therapeutic Massage (14)
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Verified review Visited January 2016
Posted 1 week ago
very professional.

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Verified review Visited January 2016
Posted 1 month ago
Very good and professional treatment which did solve my back aches

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Verified review Visited August 2015
Posted 1 month ago
The massage I had in this venue was of great quality. The staff was professional and accommodating. I had a relaxing time and will certainly go back next time.

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Verified review Visited December 2015
Posted 1 month ago
Kasia was very attentive and focused on my problem areas very well. She was professional and well skilled.
After my massage she took the time to talk over my problem areas and gave me tips to deal with them.
I will be returning with my mum

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Verified review Visited November 2015
Posted 1 month ago
I went for a 45mins deep tissue massage, the therapist is very sympathetic and worked very hard on my condition. I didn't feel the level of relief I hoped for, but I wasn't sure if anybody else could have done it better, I think it would have needed a male therapist to apply the level of strength I needed as I was in a very bad condition having been through extensive business travelling. I would probably go back again when my body is not in such a distressed condition, but I would search for a different therapist next time when I need an urgent release as I was travelling again the following day, and hopefully I can find one.

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Verified review Visited September 2015
Posted 2 months ago
The deep tissue massage was very good and relaxing, the staff was professional and skilful, I would definitely go back again.

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Verified review Visited October 2015
Posted 3 months ago
I had a Back massage and have awarded it 4 stars.

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Verified review Visited July 2015
Posted 6 months ago
I had a 45 minute back massage, it was a very relaxing experience. Nice ambience, would definitely recommend this place.

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Verified review Visited February 2015
Posted 6 months ago
I had a Detox Treatment 45 minutes and have awarded it 5 stars.

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Verified review Visited May 2015
Posted 6 months ago
this is the best massage place I have ever been to in London, the staff is highly professional and very friendly, she was able to identify my problems and make appropriate treatments, very relaxing indeed.

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Verified review Visited June 2015
Posted 6 months ago
I had a wonderful massage, the staff was highly professional and very friendly and helpful. It was one of the best experiences I had.

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Verified review Visited April 2015
Posted 9 months ago
Really great massage that helped to relax the tension in my shoulder and neck. Calm and lovely treatment room and a really lovely therapist. I will definitely return.

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Verified review Visited March 2015
Posted 10 months ago
It was a good and relaxing massage treatment, I would definitely recommend this place, and will go back again. Thanks

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Verified review Visited February 2015
Posted 11 months ago
Good massage but the location is kind of confusing. It's inside the Fenwick's and there's a tiny door next to the Hugo Boss section. The massage started late because the previous person but the masseuse made up for it. The massage itself was quite good -- just a warning they go quite deep and it can get quite painful! But it was exactly what I needed.

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Comments

9 months ago
Dear Estelle, thank you for your comment! We are glad you enjoyed the treatment. We bespoke each of our massages to make sure we meet your needs in 100%. The therapist will also adjust the pressure accordingly, therefore if you find it bit too deep feel free to inform your therapist immidietaly! Warm wishes, Pure Massage

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Verified review Visited January 2015
Posted 1 year ago
The staff was very professional and the message very relaxing, but the location is not the best. You don't get the spa feeling.

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Verified review Visited October 2014
Posted 1 year ago
I had a Back, Face and Feet Massage 105 minutes and have awarded it 5 stars.

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Verified review Visited October 2014
Posted 1 year ago
I had a Foot Massage 20 minutes and have awarded it 5 stars.

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Verified review Visited September 2014
Posted 1 year ago
The massage was excellent quality and really went deeply into the tissue. i appreciated the post-massage tips on maintaining flexibility in my shoulders including a downward do demo!

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Verified review Visited September 2014
Posted 1 year ago
I had a 30 minutes back and have awarded it 5 stars.

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Posted 1 year ago
I used to go to the branch in Fulham (which I loved!) but since they closed, have been several times to the Fenwicks location. It's convenient and organised, and feels kind of nice to walk through the store. I recently had a face massage just before my wedding, and it just lifted away the stress or all the organising, and was really wonderful. 100% recommend this place!

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