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Venue rating

3.9

71 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value
Pure Clinic
Pure Clinic
Lloyds House,
18 Lloyds Street, Manchester, M2 5WA
United Kingdom

Skin Clinic

Pure Clinic
Lloyds House,
18 Lloyds Street, Manchester, M2 5WA
United Kingdom

Opening hours

Mon - Fri 9:00 am - 7:00 pm
Sat 10:00 am - 5:00 pm
Sun Closed
  • Online scheduling not available

    Online bookings let you pick date/time for your visit.

  • eVouchers not accepted

    If you purchase an eVoucher you will need to book with the venue directly.

Pure Clinic

At Pure Clinic in Machester, our highly trained skin specialists and Harley Street doctors have the knowledge and years of experience in IPL, Laser Lipolysis, Skin Peels, Microdermabrasion, Dermaroller, Massage and Cosmetic Injectable technology to make your skin look younger, smoother and more radiant. Treatments are preceded with a complimentary in-depth consultation with our consultant who will devise a personal skincare programme to suit your requirements. All treatments are carried out in the safe, comfortable environment of our stylish clinic, using only the latest technology and methods.

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Comments

Reviews (written by customers after their visit)

3.9

Venue rating

Based on 71 reviews

5 stars 41
4 stars 11
3 stars 3
2 stars 1
1 star 15
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Body
  • Cellulite Treatments (1)
  • Laser Lipo (4)
  • Weight Loss Treatments (1)
  • Face
  • Acne Treatments (1)
  • Chemical Skin Peel (1)
  • Face Lift - Nonsurgical (1)
  • Facials (16)
  • Men's Facial (3)
  • Micro-Needling (1)
  • Microdermabrasion (17)
  • Fitness
  • Body Conditioning (3)
  • Hair removal
  • Intense Pulsed Light Therapy (IPL) (2)
  • Laser Hair Removal (12)
  • Massage
  • Aromatherapy Massage (12)
  • Therapeutic Massage (17)
  • Medical & Dental
  • Cosmetic Injectables (1)
  • Cosmetic Skin Treatments (2)
  • Dental Treatments (8)
  • Dermal Fillers (1)
  • Teeth Whitening (10)
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Posted 3 months ago
Review for Pure Clinic Beauty Department: Excellent Service provided by friendly and professional Staff. I have had 6 Sessions of Laser Hair Removal with Pure Clinic with fantastic results and have just booked 8 more (top up) at a brilliant price. The Staff have always been very friendly and accommodating. I am quite sensitive and have found the treatments painful however with the expertise of the Staff, they always make me feel as comfortable as possible and go at my pace to reduce any discomfort and pain. I previously had a course of Laser Hair Removal with another Salon at a very cheap price however the results were very poor. I think the prices at Pure Clinic are reasonable and worth it. I would definitely recommend Pure Clinic to Laser Hair Removal Virgins or anyone who has had a bad experience elsewhere. 5 STARS!

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Posted 3 months ago
Don't go here. Do not spend any money with them - you won't receive any treatment or any refund. Have to legal involved which is such a shame.

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Posted 4 months ago
DO NOT USE.
I had 6 session of Laser hair removal treatment in Pure Clinic Manchester and I'm totally dissatisfied with their service. They reduce the power of the device and until 5th session, whenever I complained of not loosing any hair in my body since I got treatment, they kept saying you have to wait for the result. the last session I was really annoyed and noticed them I will give a negative review, they increased the device's power. So the hair start falling after last session. I realized they did it on purpose to force you to get more session and make money.
the towel they use for everyone wasn't sterile and the bed hasn't got paper cover. Cooling gel was always run out and wasn't enough for even one part.

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Posted 4 months ago
DO NOT USE!!!!!!!!!!!
Company takes money and doesn't provide service, then does not refund.

Google this company for 100's of clients waiting for refund

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Posted 4 months ago
fantastic clinic fantastic staff ! Nadia runs her team excellently! All staff are very polite and profesional, been nothing but a great experience! Would highly reccomend. The results of my laser are really excellent. I'm really pleased and it's a joy to go to this clinic, With such lovely lady's! Thanks to Nadia and her team!

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Posted 4 months ago
The staff is very friendly and welcoming. They try and make you comfortable and narrate each step of the process so you know exactly what is happening.

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Posted 4 months ago
DONT GO THERE ! the company are completely inefficient and incompetent. Have been trying to get a refund - which they offered - for 6 weeks. There is never anyone to speak to, or a manager availabler, and that is if they actually answer the telephone- this is in London and Manchester. I looked on line and there are lots of others like me all waiting for refunds which do not seem to be materialising. Thank goodness I didnt actually have any treatment with them, as |I have discovered this is not very good either . !

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4 months ago
totally agree - DO NOT USE

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Posted 4 months ago
DO NOT USE!!

After deeming the treatment inapropriate, ive spent the last 6 months chasing a refund. Constant lies, BS and dodging. They now have a dedicated compalints manager who is never in, and a management team more incompetent than a coke addled chimp.

I would strongly reccomend anyone considering using this service, to go to their local dentist and asked to get punched in the face several times, it will be infintely more pleasurable that dealing with Pure Clinic.

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Posted 5 months ago
I am going to this clinic for the Microdermabrasion and I have nothing but positive comments, the staff is all welcoming and friendly especially Rikki my therapist as well as Nadia who gives me nothing but helpful suggestions. The clinic is clean and well looked after. I would highly recommend the treatment and the clinic to everyone. I will definitely be going again!

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Verified review Visited October 2015
Posted 6 months ago
I would recommend this salon, the massage was lovely and the therapist too. The value for money was exceptional. I will be going back. Lovely venue, clean and relaxing. thank you

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Posted 6 months ago
Absolute Joke. DO NOT USE. They took my money and will not give me an appointment. I'm not convinced this is even a real outfit. The pictures look suspiciously similar to another clinic in Budapest.

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Posted 7 months ago
I signed up for 6 microdermabrasion session along with hydraulic treatments. I have taken 2 sessions so far and feel the that the dullness of my skin is disappearing slowly...though I still have a long way to go...hopefully, the results will be more evident after I complete all my sessions.
The consultation provided by both- Rikki and Nadia was very helpful.
A special mention about Rikki- she is a great therapist! Thank You!

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Posted 7 months ago
I have just signed up for the Six Month smile and so far I am impressed with the clinic. I was worried about some of the negative reviews on here about the poor customer service, but so far I'm happy with the appointments and advice given. I expected not to be able to get immediate appointments with a busy clinic but so far everything is satisfactory and I'm not having to wait unnecessarily. I will update and write another review as my treatment continues.

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Posted 7 months ago
I purchased a voucher for Zoom teeth whitening via Groupon back in January 2015. My entire experience with Pure Clinic has been a nightmare and I am now at a stage where they are ignoring my correspondence.
After purchasing the Groupon voucher, it took over 2 months to contact Pure Clinic to make an appointment (March 2015), as they do not seem to pick up any of the voice messages left for them. After sending multiple emails, they finally contacted me and an appointment was made for July 2015 - this was the earliest they could fit me in. By then, my voucher had expired, which caused so many problems. After eventually agreeing with Pure Clinic that they would accept my voucher, a lady called Mirren contacted me on 5th June to advise that they no longer offered Zoom teeth whitening (no explanation given) and offered an alternative treatment or a refund. I requested a refund. Initially, Pure Clinic referred me to Groupon for the refund. Groupon advised that as the voucher had expired the responsibility for the refund lay with Pure clinic. I contacted Mirren who asked me to send over my account details so they could process a refund. These details were sent immediately. However, it is now mid-September and no refund has been received.
I have called and mailed Mirren and the main Pure Clinic line/email address many times over the past 3 months but I have received no response whatsoever. They are ignoring me completely.
An absolutely disgraceful service from start to finish and I never even made it into the clinic! I would not recommend this company to anyone.

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7 months ago
I feel your pain - literally! I have also just added a review which should be posted in the next 30 mins. Not sure if you are aware but Mirren has also now left Pure Clinic (as did Helene before her!) I had 3 different dentists in the 10 months I had my six month smile. How on earth is this company still open??
Speak soon

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Posted 7 months ago
I booked a dentist consultation and I have to wait over 2 months for the visit, quite a long waiting time...

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7 months ago
My advice - don't do it! You will never get appointments as they are only interested in new clients cash. Pure Clinic no longer answer their phone to me or respond to my emails.. this must say something? Oh and blocked me on social media because I had a bad experience? Surely any company would fight to ensure they provided a satisfactory service?

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Verified review Visited June 2015
Posted 9 months ago
Lovely calm salon and very attentive professional therapists. I had a full body massage which was delightful, and would most definitely recommend.

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Verified review Visited July 2015
Posted 9 months ago
I had a facial - skin consultation, microdermabrasion and head/shoulder massage. Staff were really professional and provided an excellent service. My skin really good as a result. Would def recommend/use again

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Verified review Visited June 2015
Posted 9 months ago
The staff were lovely and the therapist was really nice.
My treatment was great and I love the smooth results of the microdermabrasion.
The only let down was that I could hear the receptionists from the treatment room, even with the soothing music on.
Though not as tranquil as I would have liked, I will still go back for the excellent service.

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Verified review Visited June 2015
Posted 10 months ago
Staff and venue were lovely, the treatment itself was exactly what I paid for and very relaxing too! Very good offer, would recommend.

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Posted 10 months ago
A month after my first treatment in this salon, I can say that I am really pleased with the results already obtained. And my beautician Paula was absolutely kind and professional.

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