I am a loyal customer of this spa but was put off by the attitude of the receptionist. Throughout the day (while at work) I received multiple text messages that kept shifting the time of my appointment by 20 minutes. While I was in transit, the appointment time shift back up to 20 minutes earlier, making me late. Expecting a relaxing experience I was instead greeted by an accusatory attitude from certain staff. Luckily Niki made up for this experience with her amazing massage.
Fantastic wax! First time I’ve been here, but can safely say Jilpa is the queen of waxing. She’s kind, gentle and great to have a chat with. Honestly, I was a bit sad that it was over. Will 100% be back again.