Awful wax. Did not let the wax melt enough so went on very lumpy. She then did not leave it to dry so it did not come off smoothly. Would then pull strips off a small section at a time instead of in one clean pull. I have had many waxes over the years and have never been bothered by the pain but I had to leave before she had finished because she was so painful. Can't wait for my normal salon to open again so I can go to someone who knows what they are doing