We make advanced skin care affordable.
We provide best quality clinic treatments and give you significant savings compared to typical clinic prices. We provide unbeatable value as well as unbeatable results.
We have a simple mission at Pro Skin Clinics - we want to Make Advanced Skincare Affordable. There is a simple 3 part formula we use to make sure we deliver this promise to our customers every day:
Use only the best possible equipment and products: we are fully licenced and insured so you can have complete confidence in our facilities and treatments
Employ only the best therapists, who are given the most rewarding career possible: Our therapists are drawn from the top graduates of the industry-standard NVQ Level 3 in Beauty Therapy and our doctors are specially trained in the field of cosmetics.
Last but not least: provide customers with the best possible prices we can.
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This review is relevant to the general service as well as for their Harley Street Clinic both of which leaves a LOT to be desired.
I rang up the number provided on the web-site, but all of their operators were busy, though I held for a long time and was given a lot of promotional information whilst I was on hold. In the end I waited over 10 mins so put down the phone and was surprised and impressed that someone rang me back a few minutes later. I requested an appointment for a specific day but the timings I had been given didn't work for me so I booked another day. However, I managed to cancel my other plans and when I rang to see if I could change my appointment, I had difficulty getting through again. Finally I managed to get someone and thought I had managed to change the booking, but when I went to my appointment, they only had me down for one of the services I had asked for (I wanted a consultation for thread veins and also a microdermatherapy treatment). They said they only had the thread vein consultation booked in and the other one was booked in for the original date I had asked for. Not a great start.
I've been doing the rounds of beauty clinics trying to find someone I like and trust at a reasonable price. At each place I go to I have to fill out detailed forms, but most places say I can leave certain invasive bits out. Pro Skin insisted I fill in the bits about my job and also sexual health etc. which I found somewhat unnecessary. I also prefer to use natural beauty products and was informed by the consultant that she had the right to refuse me treatment if I didn't want to use their products either before or after treatment.
To be fair, one of the reasons I went to this clinic was because the consultancy is free (with a £25 deposit) and I could have had a thread vein patch test for free as well (or rather for the price of the deposit). In the end I decided that I didn't like the consultant's manner and opted to get a full refund instead of going ahead with either one or the other treatments. When I rang to get a refund on my deposit, they had difficulty finding my appointment at first, but apart from that, it seemed relatively easy. Mind I haven't yet seen my bank statement yet.
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Visited March 2014
Posted 1 year ago
efficient and convenient if you are not looking for a quiet and peaceful experience. It's definitely not a spa but the red light therapy was conducted as i wanted it to be.
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Visited November 2013
Posted 2 years ago
I had originally booked a Hollywood wax at the Oxford Street branch of Pro Skin but was contacted and informed that this would be possible at the time I wanted and consequently my booking was re-arranged to the nearby Charing Cross branch. The staff made every effort to find a convenient alternative slot for me and were very apologetic.
I arrived at the salon, which is within a branch of Superdrug, 40 minutes early and checked on the off chance whether it might be possible be seen then rather than having to wait. My therapist Aneta was ready and saw me immediately which I was thrilled about.
The surrounding were comfortable and I was given everything I could need to make myself comfortable; underwear, wipes, towels etc. Before beginning Aneta fully explained what she was going to do and described the two different types of wax, something she continued to do throughout the treatment which was so helpful.
I cannot fault Aneta and the service she provided. She was incredibly thorough and it is by far the best wax that I have had. She made every effort to make sure I was happy with what was being done and that the finish was as I wanted it.
I will definitely be returning to Pro Skin for my next wax, hopefully with Aneta.
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