Had to return after my shellac nails were a mess after just a week. All were in agreement there was an issue with the polish, it was too thin. When it came to pay, I said I was surprised to be paying full price since I was only back so soon because the last set were so bad and the response I received was "yes, thank you, goodbye" I was really upset after what had been a lovely appointment until then. I was happy to pay but don't really think that response was very nice. Such a shame.