I really liked your place and was always happy with the manicure until now. Today I had a new master and the job wasn’t done well, I am unhappy with the quality.
First time to this place and did not walk out with a manicure as expected. During the removal of my existing gel nails, the filing/buffing/scraping caused one of my nails to bleed. Splinter Hemorrhage - When the nail plate is damaged (in this case by aggressive filing).
They were very apologetic.