I arrived early for my appointment and they sat me down and offered tea and coffee which was really nice. Staff were friendly and welcoming. As someone who can be nervous of having their hair cut, the wash was very relaxing and when they moved me over to have my hair cut the women did exactly as I asked and was very competent and polite. I feel very satisfied with my hair cut and the blow dry was a lovely too. The price was also reasonable. Would recommend if you’re looking for a short trim.