Prim & Pampered Reviews
13 Morden Court Parade, Morden, London, SM4 5HJ
Check availability and book onlineReviews are written by customers after their visit.
566 reviews
Very annoyed! Travelled 30 mins to this appointment for a wax and hair cut to find no answer at the door or no answer when I called her. Complete waste of time!
Fantastic service, friendly and most importantly made me feel comfortable. Great value for money too. Have already rebooked for my next wax!!
Always a little worried when trying somewhere new but this place is perfect!!
Treatment by Huma Samir•
Brazilian WaxingShow all…
I had a lovely time at the salon. I was made very comfortable by Huma , and my treatment was done quickly and efficiently. It was painless and I have got my eyebrows threaded here too and she does an excellent job. No cuts and fast, swift work. Thanks for this!
Treatment by Huma Samir•Ladies' Waxing
What a rip off! This was my first and last visit to this salon. I booked a hollywood treatment there because I was on budget this month and they had an offer £12.50 for a strip wax. The beautician asked me if I paid online (said I didn't) and if I could show her my confirmation email that I booked it for £12.50 (she didn't look like she believed me) then later said I was the third customer who booked the treatment for this price then starting complaining to me. After she started the treatment, I told her it did hurt a bit and she offered she would switch to hot wax to see the difference. Well, this is where the problem started. She started using the hot wax WITH a strip, not your usual hot wax that they leave on for a bit to dry and peel off.. I told her this is not the type of hot wax I'm used to and it still hurt so we could switch back. (maybe it's just me but i have been to several salons and never heard about hot wax being stripped off with the paper.) She also left on a lot of hair but I just wanted to get out. At the reception desk she charged me for £20!! and was told she gave me a big discount because hot wax is usually £30. I was very unhappy about this because at no point I wanted the hot wax (especially not the one she was using on me) and I did tell her to continue using the one i paid for during the treatment. She asked me if it was ok and I said no sorry I'm being ripped off and it's not right what she's doing. I really wanted to get out of there so handed over my card, cash only. Of course. I popped out to take money out (didn't get receipt for the extra) and before leaving the salon I told her again how unhappy I was but she didn't care once she pocketed the cash. When I got home I had to spend half an hour trying to tidy up the unwanted hair she left. 3 days on, my skin is still sore from the treatment. Learnt my lesson and in the future I'll be happy to pay £20-35 for a quality treatment (where you also pay what you book the treatment for).
Treatment by Huma Samir•Hollywood Waxing
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