Diabolical service from both treat well and the venue. Turned up to be told that I had not made an appointment despite showing them my booking confirmation. At this point I was told they could fit me in but only if I waited over an hour (the salon was EMPTY!). By this point my patience had worn thin and I was not offered anything whilst I was waiting. I then decided that it was not worth the awkward wait as I had booked an appointment I expected to be seen at my appointment time (or at least close to it!). Never had problems before with treatwell. Extremely disappointed customer here!!