Nice people, nice environment, I felt very looked after and so did my feet :)
My only comment is that I would have enjoyed a little more of a massage on the feet, but maybe I've got the wrong expectations. Treatment took a full hour and feet look & feel great.
Had the Brazilian hot wax. It was very fast and efficient and hurt less than I remember - I think that was down to Penny's skill more than the wax. She's very friendly, makes you feel as comfortable as it's possible to be in the situation. Would definitely go back again.