I go here regularly and the staff are always fantastic - very welcoming and friendly. Excellent local beauty salon where I've always had excellent service and treatments.
This was my 2nd time going for a hot wax here. I returned because she did such a good job last time. Very friendly service, she makes you feel comfortable and takes your mind off the pain. But actually I found that the pain wasn't as bad as it has been at other places, so I highly recommend going here. It's all over very quickly too.