The staff were lovely, had a great facial, I was 10 minutes late but still got the full hour. The room is lovely only downside is that it's a little small but doesn't really matter once you get started.
I had the Dermalogica deep cleansing facial treatment, focusing on extractions. My facialist was confident and well-experienced and gave me appropriate advice and samples to suit my skin concerns. It may have nice to have a more hydrating mask afterwards to calm the redness, nonetheless it was a great facial which also involved a relaxing shoulder and head massage.
The lady who did my face was really professional and listened to my needs. I'm very happy with the results. No hardcore selling on products either. 35 for a deep cleaning facial I'd definitely come back every month