Treatwell: Beauty Salon Booking & Appointment App
The simple way to book beauty anywhere.
Download our free app.
Logging you in, please wait...
You are logged in
Log in to your account

Venue rating

4.2

19 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
Book now
Group booking enquiry?
Please select the service you’d like to book.
Portland Hall Spa
Portland Hall Spa
17a Portland Street,
Southport, Lancashire, PR81LR
United Kingdom

Hotel Spa

Portland Hall Spa
17a Portland Street,
Southport, Lancashire, PR81LR
United Kingdom

Opening hours

Mon 9:00 am - 6:00 pm
Tue - Thur 9:00 am - 8:00 pm
Fri - Sat 9:00 am - 6:00 pm
Sun 10:00 am - 4:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Venue type: Hotel Spa in Southport
Tagged as: Coastal spas

Portland Hall Spa

An Award Winning, Moroccan Themed Day Spa

Portland Hall Spa has become known for doing things differently. Unlike hotel spas, we offer peace, quiet and relaxation. The Spa offers exclusive private use of the candlelit spa pool; under Moroccan styled arches customers can truly relax with fresh fruit and drinks served at the pool side before going up to the Moroccan suite for treatments

In our award-winning Moroccan and Art Deco themed day spa you'll find warmth, cosiness, and quirkiness. Based in the unique, fabulous surroundings of an old Synagogue in the town center of Southport, the spa offers massage, facial, body treatments and food. Spa Breaks are available in conjunction with partner hotels in Southport offering the perfect spa escape.

We are an ESPA Spa, using a remarkable collection of completely natural and world-renown products that keep their promises. ESPA products are based on aromatherapy and patented massage techniques for optimal benefit.

We recommend calling our reservations team on 01704 537733 prior to booking to ensure we have the availability for your preferred date and time. Portland Hall Spa opens 7 days per week, with late night openings to meet our high demand for appointments.

Portland Hall Spa and the entire team have a genuine passion for guest experience based on excellence, enjoyment and relaxation. We look forward to looking after you, and pampering you on your Spa day with us.

See more
Products used at this venue:

Services

A few seconds ago

Comments

Reviews (written by customers after their visit)

4.2

Venue rating

Based on 19 reviews

5 stars 9
4 stars 8
3 stars 1
2 stars 0
1 star 1
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Treatments (10)
  • Hydrotherapy (5)
  • Rasul and Mud Treatments (1)
  • Counselling & Holistic
  • Aromatherapy (1)
  • Face
  • Facials (17)
  • Skincare Consultation (3)
  • Fitness
  • Swimming (1)
  • Hair
  • Blow Dry (2)
  • Hair Conditioning and Scalp Treatments (7)
  • Hair removal
  • Waxing (1)
  • Massage
  • Couples Massage (4)
  • Deep Tissue Massage (6)
  • Face Massage (1)
  • Hot Stone Massage (1)
  • Therapeutic Massage (1)
  • Nails
  • Manicure (2)
  • Pedicure (2)
Show more
Verified review Visited February 2017
Posted 4 days ago
Booked spa break £179, hotel staff were not very helpful and room was too hot. Arrived at Spa no robes provided, waited in lounge no swimming pool, sauna, steam room at spa location. Had treatments which were rushed then informed u had to pay etc for Jacuzzi or mud bath. Booked for 40th birthday first spa experience not worth the money.

Comment | Report as inappropriate

Be the first to comment on this review

Cancel
Verified review Visited January 2017
Posted 2 weeks ago
Was ok but treatments ran short, didn't get the upgrade we paid for and a bit of an odd setting for a spa. Nice staff though!

Comment | Report as inappropriate

Be the first to comment on this review

Cancel
Verified review Visited January 2017
Posted 2 weeks ago
The meal was delicious. Felt treatments didn't last long enough but were good for the price paid. Staff friendly and welcoming. Was surprised by the chill-out room; it was very relaxing. Some of the music didn't sit well.

Comment | Report as inappropriate

Be the first to comment on this review

Cancel
Verified review Visited January 2017
Posted 3 weeks ago
For a first time and having some apprehensions we were pleasantly impressed.

Comment | Report as inappropriate

Be the first to comment on this review

Cancel
Verified review Visited January 2017
Posted 4 weeks ago
Overall pleasant experience but not amazing. Staff were friendly and welcoming. Nice atmosphere. Cleanliness as a whole was good, would have been 5 stars if bathroom & changing facilities had been cleaner. Paid for upgrade which was as sold as whole use of facilities too however nothing extra actually there, slightly misleading. Not made clear that no drinks were included in lunch which again not made clear when booking. Onsite parking was really limited had to park in road which are all pay n display. Should be better advertised, max stay is 4 hrs so had to leave mid way through to add additional parking, slightly ruined atmosphere of relaxing day but overall good experience and nice place.

Comment | Report as inappropriate

Be the first to comment on this review

Cancel
Verified review Visited January 2017
Posted 1 month ago
I loved every moment of being at the spa the staff the food the treatments were all fabulous we were made too feel so welcome food fab an fact drinks were on tap cudnt of been happier the treatmentshould I received were everything an much more I felt so relaxed an my body an skin felt amazing an smelt gorgeous from all the gorgeous natural products used plus I'm pregnant an the fact uses adapted my my needs was amazing x x x

Comment | Report as inappropriate

Be the first to comment on this review

Cancel
Verified review Visited January 2017
Posted 1 month ago
I loved it it was our anniversary break massage pool food everything was spot on really enjoyed it

Comment | Report as inappropriate

Be the first to comment on this review

Cancel
Verified review Visited December 2016
Posted 1 month ago
Very friendly and attentive staff

Comment | Report as inappropriate

Be the first to comment on this review

Cancel
Verified review Visited December 2016
Posted 1 month ago
Had a lovely time at Portland Hall Spa. The staff were friendly, welcoming and very professional. I went with my mum who had some recent back problems and the staff ensured that her massage was adapted accordingly. Left feeling very relaxed and definitely going to book again. Very good value for money.

Comment | Report as inappropriate

Be the first to comment on this review

Cancel

Comments

1 month ago
Dear Guest,

Thank-you for the 5 star review, it was a pleasure to have you with us.

We are delighted you both enjoyed your treatments, and look forward to seeing you again in the near future.

Kind Regards
Alex

Report as inappropriate

Verified review Visited December 2016
Posted 1 month ago
A pleasant experience for myself and one other. Would recommend. The light lunch and relaxing area was nicely decorated.

Comment | Report as inappropriate

Be the first to comment on this review

Cancel
Verified review Visited December 2016
Posted 2 months ago
Very relaxing great value

Comment | Report as inappropriate

Be the first to comment on this review

Cancel

Comments

1 month ago
Dear Guest,
Thank-you for a 5 star review.
We look forward to welcoming you back to Portland Hall in the near future.

Kind Regards
Alex

Report as inappropriate

1 month ago
Dear Susan,

Thank-you for the 5 star review. We look forward to seeing you again soon!

Alex

Report as inappropriate

Verified review Visited December 2016
Posted 2 months ago
Portland is a lovely and very private experience. Not like a normal spa so if that's what you expect you will be disappointed. Each bit of your day is just for you and your party so there is a little waiting around but this is all in lovely surroundings. Food was lovely and the staff friendly and professional. Treatments were really good and the therapist clearly well trained.

Comment | Report as inappropriate

Be the first to comment on this review

Cancel
Verified review Visited November 2016
Posted 2 months ago
what a wonderful experience will be booking again

Comment | Report as inappropriate

Be the first to comment on this review

Cancel
Verified review Visited November 2016
Posted 3 months ago
I went for a Three Treatments and Light-Lunch for Two and have awarded it 5 stars.

Comment

Be the first to comment on this review

Cancel
Verified review Visited November 2016
Posted 3 months ago
Very good value for money with the hotel stay included. We were made to feel welcome. The spa seemed a little disorganised to begin with as we were sat in a few places but everyone working there was very nice and polite.

The Morrocan lounge was comfortable and the restaurant area was nice a though quiet on the day we were there.

The massages could have been a little firmer but the therapists didn't ask either my friend nor myself if we wanted more pressure.

Would recommend to people living with in the county though as I live in the south east I may look nearer to where I live.

Overall am pleased to have tried out and think you can't beat it for value.

Comment | Report as inappropriate

Be the first to comment on this review

Cancel
Verified review Visited October 2016
Posted 3 months ago
Was a lovely visit to the Spa for my daughters birthday

Comment | Report as inappropriate

Be the first to comment on this review

Cancel
Verified review Visited September 2016
Posted 4 months ago
Very nice place, all facilities nice and tidy, staff was very polite. Only issue was timie, we were pushing to next steps of a day as next clients were waiting. There was no time to actually relax. But we had a nice time anyway.
Compare to really big and good spa with similar prices like Ribby Hall Spa this place is way overprice.

Comment | Report as inappropriate

Be the first to comment on this review

Cancel
Posted 4 months ago
Excellence! We visit spas a few times a year and the treatments were probably the best I've had. Our therapists Chell and Ashley really took the time in our consultation and we took some of the ESPA products away which we will be continuing to use for our skin in the future. The private use of the facilities was an added bonus and such a nice touch to the day. Food in the restaurant was delicious. All the staff were friendly and welcoming and the spa had a very welcoming and relaxed feel, nothing pretentious. Will be back soon thank you x

Comment | Report as inappropriate

Be the first to comment on this review

Cancel
Posted 5 months ago
I visited here while on a visit to Southport, Portland Hall is a hidden Gem! Amazing interior, lovely staff and the treatments were very relaxing. I had two massage, a facial and the pool which was private for me and my partner such an amazing experience. I wish I had booked the rasul mud experience as it would have extended my day by an hour, as I had time to kill whilst in the area. I live about 60 miles away but I will be travelling back with my partner and friends to visit again soon. Thank you to all the staff for a lovely day xx

Comment | Report as inappropriate

Be the first to comment on this review

Cancel