I booked an appointment for 6, was only seen to at 6:10. Still didn’t have my nails done by 18:43, and still waiting. There aren’t enough salon ladies to be able to accommodate appointments. Second time I’ve had a bad experience. Not coming back. Was told to now wait another 10 minutes. Would give a less than 1 star if I could. Some lady booked in after me for a 6:40 appointment and was seen too first.
I had been a regular customer at this nail salon, but recently it seems understaffed — even with a reservation, I’ve had to wait over 15 minutes. The atmosphere is also uncomfortable, as the staff don’t seem to get along with each other. After my last nail treatment, the gel started peeling off in just three days. When I asked for a fix, I was scolded and told, “Didn’t we tell you this material peels easily?” — even though they never mentioned that. I won’t be returning.