If I could give Arta 6 stars I would! She is welcoming, skilled, reassuring and lovely! I had a bad experience with a Hollywood wax prior to visiting Poise/Arta, so was a bit anxious. She made the experience so enjoyable and I look forward to my appointments with her. The pain is minimal and she is super speedy, I can't recommend her more, particularly for someone a bit nervous about the idea of waxing.