My gel manicure normally takes 40 minutes. This one was 25 and boy did it show. Complete production line, some therapists were working on 2 clients at a time , and certainly had no break between clients. I had baked on top coat under my nails that I had to clean off when I got back to the office, nail polish on my hand and the edges were not crisp. I am sure the therapists was good, but working at such speed resulted in a bad manicure. And not taking credit card payments?? Will not return