I had to wait about 5 mins past my actual appointment time as there were people ahead of me.
The nail tech was very friendly, chatty and mad me feel confident about receiving the service.
I had taken off my acrylic nails before arrival, so the nail surface was quite uneven! The nail tech smoothed this out with the drill file, however I did have to ask her to go over it, as it wasn't as smooth as I wanted.
The problem is the gel has pealed off after one day eek!