Disappointing Pedicure! I assumed hard skin removal using a blade if needed was standard but told had to book a deluxe Pedicure, no problem but I wasn't advised & only certain people can carry out that removal. Given no option to upgrade to deluxe. File used was crap. Provided colour options for shellac (I was having regular) then tried to colour match but the colour was different. Told me they don't use/have electric filer needed for 1 nail but another lady using! Then just left me randomly.