She was very nice and asked me what I wanted. Then explained what she was going to do. However, she did not really cut my hair the way I asked despite me showing her a picture of the haircut, which was done on my hair. I didn’t feel like telling her anything as she was done after 30 minutes and didn’t really feel like explaining that the layers in my previous haircut and the one I was looking at in the mirror were not the same. I will not go back there again.
The salon is very professional and all staff are friendly. I wasn't too happy with how my balayage turned out at first as it was more of a blonde than brown colour. They re-toned it to get the colour that I had requested at the start, which was great but the top of my head doesn't have any highlights, so the lighter colour doesn't blend well from the roots.
I will revisit as the salon and stylists are nice.