I arrived 5minutes before time and had to wait for nearly 20minutes whilst another client was being treated. This I did not mind but on my return home I was shocked to read an email stating a change in my appointment time… not in messages just email and the time on the email being sent was 20 minutes after my appointment time and 5 minutes after the time I was seen!
The hair cut was very good and the girl doing it was friendly polite and thorough.
My son hates having his hair cut and is afraid of the clippers. Sarah-jane always talks to him and makes sure he is happy with what she is doing to put him at ease.