I asked to have a haircut with much longer hair in the front than at the back. What I got was completely opposite. I was keeping my hair this way for a certain pin up. Now I cannot do this pinup any more. I asked to have my hair dried straight using a brush, which means curl towards inside. What I got were straight wires which did not look glamorous at all. It was somehow rescued with a straightener. I never had such a dissapointment. No idea how the ratings were so high.