The therapist was pleasant enough by sadly didn’t ask me how my treatment was when she had finished and I left with a hairy knee, which I had to wax myself when I realised. There was a spot light directly above my face during the treatment and the only time a light is needed in someone’s face is when you’re treating their face (I had a leg wax). The therapist was going over the same area repeatedly and my hair grew back 5mm in less than two weeks! Sorry but too many errors for me.