Pearl Hair and Beauty Reviews

64 Whitechapel High Street, Aldgate East, , London, E1 7PL

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Reviews are written by customers after their visit.

4.7
5252 reviews

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Written by our customers, so you know what to expect at each and every venue.
I was very disappointed. I booked this pedicure as a treat before an event, and having read good reviews and it being very local I was excited. However, from the moment I arrived I was almost ignored. Noone spoke a word as greeting - I introduced myself and was ushered wordlessly to a chair where one therapist whispered something to another ( again not to me), who came over and started the pedicure. I tried to strike up a conversation but was ignored. She asked what nail shape I wanted and that was all. I asked for magazines and was brought some so at least that made it slightly less awkward although not more pleasant. She actually hurt me with the scissors and I asked if she could be a bit gentler, to which the response was to look at me and continue, completely ignoring my request. I ended up getting a nail infection a couple of days later as a result. The salon was clean and the polish was neatly done but that was really the only redeeming feature. A one hour pedicure took 35 minutes, including the 10-15 minutes waiting for the polish to dry. When offered a loyalty card at the end I pointed out that I hadn't had a great experience- this was practically the first time someone had spoken to me, and the therapist laughed nervously. For something that was supposed to be a treat the whole experience left me feeling pretty down. I'm sure other people had good experiences but I could never recommend - don't go here if you hope for a personal service.
Lovely staff, great service, nice atmosphere. Very happy with my haircut and blowdry.
Great service
Really nice atmosphere, made a very painful treatment manageable, would definitely go back
I had my hair trimmed. No complaints about the treatment. Only if the head massage was improved a bit, it would have been overall 5 stars.