Initally I was excited to get my hair done as I had managed to save up some money. I was the first customer of the day and Hair Dresser was 20 minutes late. She Complained about my lenght of hair even though I had clicked on the correct option on the booking. I have very fine straight hair and had quite big roots as I have not had the money to get them re- highlighted. She then decided to insult me by saying "Whats the point in having long hair if you cant look after it" I personally think that she had no right. Through out the time I felt very embarressed and uncomfortable. In addition when my hair when wet gets it gets very tangled so after the wash she used a heavey duty brush and painfully brushed my hair. Or should I say rather ripped out my hair I in clumps. Then she had made constant comments and remarks at about how I had made her late for her next customer. I would have not complained if my hair was done properly. After some careful examination on my hair I have noticed when my hair is tied back on the one side it is thick chuncky highlights. Making me look like some kind of skunk. Honestly from the get go I should have walked out. Never go there again. I am now looking for another hairdresser to fix it in time for.my holiday.
This is my second visit to the venue. The service has been amazing each time, it’s didficult to find consistently good venue these days but Pearl is one of them!