I was made to feel at ease in Parlour from the moment I walked in. I was offered a complimentary drink and had my coat and scarf hung up. Scarlett was the stylist cutting my hair and she did a fantastic job from just a short description and a small photo of how I wanted it. She gave me a scalp massage as she washed my hair and explained each product and their benefits. All the staff were very friendly and professional and I would definitely visit this salon again and recommend it to others.