The venue description was very unclear. I thought the massage would take place at a hotel or Park Clinic, as a post code W8 6QL was given. However, after paying and submitting my appointment I was sent an email telling me that the therapist would have to come to my house, as it was "Mobile Services Only". My friend and I both thought that "Mobile Services" meant that one could book the services using mobile or apps or they do not have a landline, thus mobile communication only. I was later told by the therapist that they had financial issues with the venue, and they have since been unable to secure a venue. To be honest, we did wonder if the description "Mobile Services" was intentionally misleading. After all, why not just say "Home Visits Only"? That would be 100% clear from the start for the client.
The massage itself had to take place on my bed. Music was played from the therapist's mobile phone. Needless to say, it wasn't exactly ideal. The mattress was too soft and when the therapist pressed down on my spine, I didn't feel very confident that my body was supported adequately.
The therapist was friendly though and tried their best given the lack of facilities. The massage itself wasn't very deep tissue unfortunately, and I didn't get up feeling much different. I've had deep tissue massages elsewhere before, and usually after one I would feel a bit sore but very relieved.
Overall I would say it had been a somewhat strange experience. It is weird having a stranger on your bed (male therapist for the record). I didn't feel much relaxed afterwards and had to change my bedsheets and duvet cover etc after the massage for hygiene reasons. My honest feeling is that it is much better to have your massage at a professional venue where there is a massage table, relaxing music etc and walk away carefree. That way it is also much easier for the therapist to walk around you and use the correct force.
Excellent massage with luxurious range of oils used for the treatment. It would of been a totally relaxing 5* if it was on a treatment table.
Thank you!
The hair stylists were very friendly and skilled and I had a lovely experience. I went to my friend's birthday party after and everyone loved my hair style.
It was my first time to have aroma touch at this hotel. William who did my massage had an excellent job and spot on my back and shoulder problem.
I would recommend this guy and place, though he was only part time at this hotel.
I would definitely come back and request William to do the massage for me.