I arranged an appointment for my daughter. I'd left it rather late to organise it for an event my daughter was attending but I managed to get a convenient slot in a handy location. The staff were lovely and my daughter and I were put at ease straight away. Although the treatment time was supposed to be about 80 minutes it actually took nearly 2 hours which was good because they were being thorough and not rushing. The finished result was excellent and I have no hesitation in recommending Pamper Me.