Therapist left treatment room x 4 times, once to answer the door, then to say bye to someone, then to grab something as it had broken and unsure why she left the 4th time - she also never apologised for leaving!! My treatment was also meant to be 90 mins but it finished at 75 mins. Was offered a massage when I asked about the time being short but I had already left the room with my belonging so I was given sample - which were free samples from Dermalogica! Worst experience - wont be returning
I requested a therapist but got another instead. The oxygen facial was disappointing, not something you'd pay £100 for. Most of the hour was spent extracting blackheads. It's been 2 days since and I've still got so many red marks on my face due to the facial and specifically, I have 2 red marks on my nose where this skin has gone due to the blackhead extraction. The extraction was very painful, esp on the nose, at one time I thought I would have a broken nose by the end. Disappointed,not worthit