The space is nice, but my massage started 15 mins late. The therapist did not do the same moves on each side towards the end, which was annoying but probably a simple mistake. Receptionist also was very preoccupied by her friend/phone, making the waiting area not as relaxing as it could have been. Overall the massage was still good and ambiance was nice/clean.
The best massage I’ve ever had and they listened and remembered everything I said I wanted from the massage. Everyone was very friendly and welcoming. I will definitely visit again when I am next in London.