I booked a deep tissue massage because my upper back is sore from breastfeeding. I got there 10 minutes early and had to stand outside in the blazing sun until my appointment time.
I was asked to complete a standard medical questionnaire. However, at no point did anyone ask me why I was there, did I have any aches or pains, what areas I wanted to focus on, etc.
The massage itself was OK. My back was still sore (and a bit tenderised), but less tight.