I chose this place because it had positive reviews, appointments were available for the following week and it seemed like great value for money (by far the cheapest place I've ever been to for highlights).
The staff were all polite and friendly and my stylist, Keisha, was very attentive and listened carefully to what I wanted. The salon itself was very quiet, especially for a Saturday, but I actually preferred this as it was more chilled out and I could just sit and relax. Overall I liked my cut and my highlights. Unfortunately once I'd left the salon and washed and styled my hair myself at home I noticed that the front section was not as even as I would have wanted so I went in a couple of days later and they offered to redo the front section for me. I went in the next day and had the front redone and although it's still not perfect I am much happier with the end result and I appreciate them redoing this for me at no extra cost. They were very accommodating and I would definitely consider visiting the salon again.