I’ve had lots of different staff at Gusto and never been disappointed with cut or treatment. The staff don’t fluff around and they tell it like it is but they are thorough and spot on.
The hair is always good but it's a no frills venue for sure. Didn't even get offered a drink in the whole 3 hours I was there! You never really feel that a whole lot of effort is going in. It's really cheap though so I guess you get what you pay for
Pricing is misleading which was disappointing as I ended up paying more money when I was there despite pre-paying! Things felt a bit frantic at times so not the most relaxing of experiences, felt there it was a rush to get me back out the door. My hairdresser was friendly but didn’t find staff on the whole that welcoming. I was pleased with the overall result but wouldn’t rush back due to the other reasons.