Staff were kind and attentive. Appointment started on time and washing, cut and styling were done in less than 1 hour for a great price. Convenient Central London location also.
The lady that did my hair was nice but she was running late. Told me it was going to be 20mins but it was more than 40! Then when I chose my colour she went at the back, to return after 5mins and tell me they didn’t have the colour I had chosen. A natural brown, what salon doesn’t have a natural brown? She didn’t suggest any alternatives and said she had to go ask the hairdresser next door. Didn’t ask me how I wanted my blowdry, proceeded to do a sleek straight spending 5 mins with the blowdryer and 10 with a flat iron that pulled all my hair. Kept saying it wasn’t her fault she was running late and I get it, but I said she could’ve called. She said I had no option but to wait. Seriously? Overall colour was ok. Won’t be returning back. This is my first bad review I have ever written but I hope it will help them offer a better service.