Friendly but first thing they did was say my hair was extra long instead on long (which I disagreed with but did not want to argue with my hairdresser just before they cut my hair for fear of them messing it up...which is quite manipulative of them) and add on £6 to my bill. I am happy with my haircut.
I really enjoyed my visit at this Salon. It was my first time there, but I really enjoyed the speed with which they work. In under 1 hour they washed, conditioned, cut, styled and dried my (long hair). I was very impressed with the result.