Olier Hair Reviews
11 Brewer Street, Soho, London, W1F 0RQ
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11177 reviews
Really lovely experience: staff are always friendly and I really enjoy the conversation with them. They give your hair a great condition before the cut, ensure they consult you at the key stages and even give you cups of tea/wine!
Always a pleasure to visit here and exceptionally good value for money in central london.
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The Italian receptionist was very kind and my hairdresser Sary as well. She performed a nice job.
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The stylist spent some time advising what colour is possible to do based on my current hair colour unfortunately the options were not my choice as I didn’t realise my choices would be limited but anyway we came to an agreement eventually. I was abit surprised to hear the comment she made about my hair- she said it was so greasy (it wasn’t ) but even if it was it’s not professional to make such a comment. Whilst the colour was being applied some colour dripped onto my face and lips she offered a towel but didn’t apologise. When washing my hair she got water all down my back! I was soaking wet! When I said ‘oh my tshirt is very wet’ once again I didn’t get an apology but a snappy ‘well I told you to sit further back’ I was not happy with such poor customer service. I left quickly after paying only to realise there was a lot of hair colour left on my hairline and sides, the stylist was sloppy in her technique unfriendly and unprofessional.
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