Been to Gusto many times over the years and have always been very pleased.Usually have my haircuts with Yiannis who is really good.As it was just a fringe trim,opted for 1st available-When I got there,the two staff members at reception ignored me for a good 10 mins before rudely asking me to “ sit there!’.The lady was 20 mins late for my appt and then did a sloppy short blunt fringe when I asked for a layered long one.I’m actually having to wear it back with bobby pins as it looks appalling!