My experience at Gusto was amazing all-round. It’s my second time there now and have had two stylists do an equally great job (first a colour then a blow dry and cut). Importantly for me it’s in an ideal location (centre of Soho just off Wardour Street and Piccadilly) close to where I work so perfect for a post work/pre-going out blow dry. All in all great place and amazing value for money.
My experience at Gusto was just OK, nothing more. When I arrived a couple of the hairdressers were just sitting doing their own hair, no-one seemed to be able to find a towel, and the place didn't seem all that clean. Having said that, I did get a decent hair cut, so even though there was no sign of the 'treatment' that was supposed to be included, £25 for a wash cut & blow dry wasn't bad.