Olier Hair Reviews
11 Brewer Street, Soho, London, W1F 0RQ
Check availability and book onlineReviews are written by customers after their visit.
11173 reviews
I have been to Gusto before - this was my third visit as I have been so impressed previously. Unfortunately it didn't live up to my previous experiences. I was left sitting with my hair in highlighting papers for much longer than normal. In part it seemed that it wasn't taking for soem reason, but at least 15 to 20 minutes of that was because my hairdresser was then dealing with another customers hair. Overall the colour is not as good as previously and neither is the cut . Perhaps he was too busy and distracted. Disappointed but will try them again.....
Verified review
I went in for a haircut and blow dry with John and he's fantastic! There was a bit of a confusion with the booking but very good experience overall...
Verified review
Gusto Hairdressing disappointed me initially. I arrived on time for my appointment and was left sitting there for over 30 minutes, which is fine I understand things run over, what I didn't like was noone coming to apologise or telling me they would be with me in a minute. It wasn't a busy salon including the hairdressers there were 7 people in there so it wasn't like they missed I was waiting. I just had the hairdressers (particularly the bald guy) looking over at me and not saying anything whilst I was left to sit in the corner. Acknowledging that I was waiting and that I would be there for over half an hour could have given me time to grab some quick dinner. However I will say, when Mike eventually came to do my hair he was very apologetic and got rid of a lot of broken ends and did a great job with the actual cut. So the haircut and Mike were both great, my hair came out in much better condition and I've had a lot of compliments. However general customer service could be improved and would make me hesitate to go back.
Verified review
Originally, I had an appointment with another stylist but it was Ionas who ended up doing my haircut. I am so pleased with the outcome, he did exactly as I'd asked! Great service, very caring and he talked me through everything he was doing. I walked out with a fantastic experience, a beautiful haircut and blow dry! Thank you Ionas!!
Brilliant experience from as soon as I walked in to as soon as I left.
I was seen to very quickly and John knew exactly what I wanted.
My highlights were great and the hair cut was perfect.
I left feeling very satisfied and will definitely go back.
Verified review
Contact
Discover
aa8a34f7-133c-41e1-9121-28dff471bb2e