I am always very happy with my hair at this salon but last time I was not 100% satisfied which was mainly due to the fact the person I had requested to do my hair was not on time and I had to wait 30 minutes. I was offered a different stylist but I preferred to wait to have the same stylist that always does my hair colouring. The lady first greeting me was rather rude in her response but the haircut and colouring was great as usual.