I’ve been here twice. First time I was asked to pay more than the fee already paid through Treatwell for a haircut because they considered my hair extra long rather than long - my hair is just under shoulder length. Booked in again months later to dye my hair and they again said I had to pay all these additional fees which would have added an extra £150 to the appointment cost. So I cancelled the appt. I feel they draw you in with reasonable costs and then charge you more when you get there.
I never really am sure what I want when I get my hair cut but Loddy did an amazing job at taking her time to understand my hair and give me a cut that suited me! Everyone was super friendly would recommend!
I had a very particular idea of what I wanted and was probably a bit of a pain in the a** - but the staff at Gusto Soho took their time to talk to me about what it is that I wanted and they made sure I left the salon as a happy client. And I did! They were all very nice and helpful. I am super happy with my colour. The cut is also absolutely perfect! Would definitely recommend and will happily go back!