Have been here before and had a great cut and blow dry by Sara, but had someone different this time and was really disappointed. I had to insist on the stylist hurrying up after more than an hour (for a straighforward trim on mid length hair) and finally left about 20 minutes later. After repeatedly spraying me in the face with cold water when washing my hair, the blowdry was unpleasant. She left hair brushes dangling off my head, pulling and tangling my hair and managed to give me an enormous puffy bob such that I ended up washing and restyling my hair as soon as I got home. The cut is not terrible but looks pretty basic, feels like a waste of time and money and won't be going back.
The hairdresser did not seem comfortable or confident dealing with curly hair and seemed extremely reluctant to offer advice. He also got the brush so tangled in my hair whilst blowdrying, he needed two hands to pull it out - ouch. I liked the cut (I mean, it was a trim so...) and the blowdry was lovely and bouncy but it wasn't a particularly enjoyable experience for me. It's a shame as my friend regularly comes here and likes it, but it wasn't for me.