Kimberly was very accommodating, was provided with a drink and a lovely popcorn snack. Whilst washing my hair she gave a nice brief head massage. My hair was extremely knotty and I was worried about how it would be cut because I have really curly hair but she did an amazing job! The salon was a little smaller than expected, but I was comfortable so I can't fault it as the decoration was lovely. I was really impressed with the curly blow dry and will be returning. I would recommend If you are looking not only for a lovely hair do but a positive atmosphere too!