Yiannis was really attentive to what kind of cut I was after, it was very happy with the way my haircut looked at the end. Hair washing felt a little bit rushed compared to other places but understandable as the salon was quite busy when I was there. The blow dry was literally just making my hair dry without using any styling with brushes etc (but I wasn't too bothered about that either, it was only an hour appointment afterall). All in all, good value for £36 however if you are after a proper blow dry and relaxing shampooing experience this might not be for you! Personally I would go back to Gusto in the future