I am completely over the moon with what Ezequiel at Gusto did with my hair. I've been known to have unmanageable hair for as long as I can recall, so far no one has been able to tame it let alone produce a style I want.
Ezequeil sat with me and we went over some options, he was very attentive and listened to all my trivial details. An hour later and my hair was the best it's ever been, smooth and perfectly shaped with just the right amount cut off. Overall great! Will be booking again for a colour next!
They were one hour late and the service wasn't that great either.
I would have appreciated if they called me to inform me about the massive delay. I will not go back.
Terrible.
Alarm bells were ringing when the hairdresser was having great difficulty attaching the guard to the clippers, and it was definitely a sign of what was to come...
The hairdresser seemed nice but spoke very little English and, despite clear direction, did everything that I specifically asked he didn't do.
I have random long bits, the occasional bald patch, and if I told you I had cut it myself, you would have probably believed me.
I genuinely considered going to another salon that day to get it sorted but decided that it was too short (for the most part) to be revived.
I messaged the salon separately, voicing my displeasure, but no response.
Aside from the bad haircut, the salon is dark and run down, it's definitely in need of some TLC...