Yannis was great he did a very good job with my haircut. He listened to what I needed and cut exactly how I asked. Overall very satisfied and will definitely be back.
I've been to Gusto many times and generally I have a good experience. They always do the highlights really well and the cut is fine. This time however, my hairdresser Yiannis caused me so much pain by pulling and ripping my hair that I left with a pounding headache. He pulled by hair so much that I nearly cried! It was like he had forgotten it was attached to me. And to make things worse, he kept saying 'you don't look very happy' and 'you're not in a good mood' - which felt like a judgement, like I wasn't allowed to sit there quietly.
Unfortunately, I think this time will be my last - I don't want to go through that again.