Venue reviews

4.6
133 reviews
Ambience
Cleanliness
Spa Facilities
Staff
Value
Lovely place. Had a fabulous night there. Great that you can use tre so before check in and after check out. Lovely clean pool and spa area. Great massage by jess, excellent yoga class with meg. Amazing dinner, the best we've had in a while (and we like our food). Lovely room, good service. All round great experience.
Claudine
21 days ago
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lovely food, great spa treatment and welcoming staff
Anonymous
a month ago
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E
a month ago
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Overall I was disappointed with this package. I feel there was a deceptive advertisement of the place. On arrival you are not welcomed by the beautiful view of the manor displayed in the pictures, it was a small car park with no wow factor entrance. On entering the building there was a very musky dank smell that filled every room. I appreciate it's an old manor and the surroundings would be in keeping with that, however it felt like we were staying in a very small, creaky, outdated room (also shower did not work!) Not to mention the Bells ringing close by which disrupted my sleep. The ambience of the place was deafeningly silent, so much so we did not feel comfortable sitting in the bar or dinning area for dinner. At breakfast there was a near by couple who also mentioned how eerily quiet it was. The booking did not make it clear that the spa was separate to the manor, where you have to walk across the car parks to get to it. The spa was ok however drinks were over priced, the rainforest shower was exaggerated and those with regular memberships for the spa looked at new comers as an inconvenience. Should add stumped my toe on both Jacuzzis because of sharp steps and I got a rash on one of my arms from placing it on the outside of the jacuzzi. My main issue with this booking is that it should have advised that this spa package (including the manor stay) was more suitable for a certain age range. The photos are misleading with this.
Anonymous
2 months ago
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Arrived 12 on Friday to use the spa before being able to check into our room from 2.30 (but we were enjoying the spa so much we didn't get into the room till gone 6) I had the Thai Qi flow massage which was incredible. The spa area was generally quieter than I expected but guests had left their towels & robes on the loungers so it was difficult to know which were in use. Members of staff did try to remedy this. The evening meal was absolutely delicious. I am vegetarian and had forgotten to mention this when I booked but the menu was broad enough to have a good choice, although if you are vegan you would do well to mention when booking. I loved the entire stay & hope to return .
Patricia
2 months ago
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About

Ockenden Manor Hotel & Spa
Cuckfield Lane
Cuckield
West Sussex
RH17 5LD

Ockenden Manor Spa, a harmonious blend of modern design and nature's inspiration.

Exceptional facilities in a unique environment. The South's newest and most utopian spa, fed by its own underground spring.

Nestling in the warm green of the West Sussex countryside, Ockenden Manor Spa has been designed to create a haven from the hustle and bustle of everyday life. Purpose-built inside a 19th century walled garden, the contemporary airy structure contrasts and complements its neighbour, the Elizabethan Ockenden Manor, and shares it nine acres of parklands and gardens.

For the first time Historic Sussex Hotels have been included in the London Stock Exchanges landmark 1000 Companies to Inspire Britain report. What does this mean? It is a report produced annually to showcase the UKs most inspiring and fast growing small and medium-sized enterprises (SMEs). To be selected for the list, businesses must demonstrate positive growth in revenue over the last four years and also significantly outperform their sector peers. The list, of 1000 companies, includes only two other hotels. Historic Sussex Hotels is one of only 148 companies on the list from the South East.

Monday
7:00 AM9:30 PM
Tuesday
7:00 AM9:30 PM
Wednesday
7:00 AM9:30 PM
Thursday
7:00 AM9:30 PM
Friday
7:00 AM9:30 PM
Saturday
8:00 AM9:00 PM
Sunday
8:00 AM9:00 PM

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